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Sales
Update all product info including names, prices, images, and stock. Track orders through pending, shipped, and delivered stages. Set up offers and secure payment options. Use analytics to identify top-selling items. For sales support, contact info@emart.softtin.com.
Complaints
Customers can file complaints via form, email, or WhatsApp. Assign each a ticket ID and reply within 24–48 hours. Escalate unresolved issues to higher support. Ensure fast, helpful service. For complaint-related matters, reach out to info@emart.softtin.com.
Returns
Accept return requests within a fixed time (e.g., 7 days). Let customers request returns via dashboard or email. Apply clear refund or replacement rules. Maintain transparency throughout. For return questions, contact info@emart.softtin.com.
Marketing
Use social media, ads, and email campaigns to promote products. Plan content and apply SEO to boost visibility. Track results with analytics. For marketing, reach out to info@emart.softtin.com.
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